January 21, 2018

Judy Phair: Social Finance Inc. Mishandling CEO Sexual Harassment Charges

SoFi wound up chasing a bad news story as it unfolded dealing with its CEO's indiscretions.   The high-flying Silicon Valley company now needs to acknowledge and deal with its problems plus launch a proactive plan to resolve them, says Judy Phair in the Wall Street Journal's "Risk and Compliance Journal." … [Read more...]

Judy Phair Comments on Implications of Use of Snapchat in Admissions

In a recent Associated Press story, PhairAdvantage president Judy Phair commented on the growing use of Snapchat in admissions communications, as exemplified by the University of Wisconsin - Green Bay. "Potential students used to look at costly printed materials while researching schools," she notes, but "now students don't start looking at those type of materials until they have a university in their sights.  I'm seeing more and more admissions offices, people in universities, public relations as well, looking for ways to use Snapchat because it is so popular," … [Read more...]

Aircraft Execs’ Pay Raises Bomb After Firm’s Government. Support

After getting millions in Canadian government support, Montreal-based Bombardier's board lavished big pay raises on its leadership.  What followed was predictable.  In the Wall Street Journal's Risk & Compliance Journal, Judy Phair says it's time for Bombardier to "push the reset button and gain control of the conversation." … [Read more...]

In WSJ Crisis of the Week, Poor Communications Earns Juno an “Incomplete”

In tests of its leukemia-fighting drug, Juno Therapeutics, Inc., botched the handling of patient deaths -- and even how many, Judy Phair observes.  Incomplete information, dribbled out as the crisis unfolded, put the firm on the defense.  It's in The Wall Street Journal's Risk & Compliance Journal. … [Read more...]